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Serving Nanaimo, Victoria, and Surrounding Areas

Privacy Policy

Last Updated: June 1, 2023

Thank you for visiting the website of Yellow Submarine Plumbing & Rooter Ltd. We are committed to protecting your privacy and safeguarding your personal information. This Privacy Policy explains how we collect, use, and disclose personal information when you visit https://callyellowsub.ca (the “Website”).

By accessing or using this Website, you agree to the terms of this Privacy Policy.


Information We Collect

1. Personal Information

We may collect personal information that you voluntarily provide through contact forms, service requests, bookings, or other communications. This may include:

  • Your name

  • Email address

  • Phone number

  • Mailing address

  • Postal code, city, and province

  • Payment information (if applicable)

  • Any other information you choose to provide

2. Automatically Collected Information

When you visit our Website, certain information may be collected automatically, including:

  • IP address

  • Device type

  • Browser type

  • Operating system

  • Referring website

  • Pages visited

  • Date and time of access

We may use cookies or similar technologies to collect this information. You can disable cookies in your browser settings, but some Website features may not function properly if you do.


How We Use Your Information

We may use your information to:

  • Respond to inquiries and provide plumbing services

  • Process payments

  • Improve Website functionality and user experience

  • Send updates, promotions, or service information (only if you have consented)

  • Monitor Website usage and performance

  • Comply with legal obligations and protect our rights


Sharing of Information

We do not sell or rent your personal information.

We may share information in the following circumstances:

Service Providers
We may use trusted third-party providers to help operate our Website, process payments, or analyze data. They are required to keep your information confidential.

Legal Requirements
We may disclose information if required by law or in response to lawful requests by authorities.

Business Transfers
If Yellow Submarine Plumbing & Rooter Ltd. is involved in a merger, acquisition, or sale, your information may be transferred as part of that transaction.


Data Retention

We retain personal information only as long as necessary to fulfill the purposes outlined in this policy, comply with legal requirements, resolve disputes, and enforce agreements.


Data Security

We use reasonable industry-standard security measures to protect your information. However, no internet transmission or electronic storage method is completely secure, and we cannot guarantee absolute security.


Third-Party Links

Our Website may contain links to external websites. We are not responsible for the privacy practices or content of third-party sites. We encourage you to review their privacy policies before providing personal information.


Your Rights

Under applicable privacy laws, you may have the right to:

  • Access your personal information

  • Request corrections or updates

  • Request deletion of your information

  • Object to or restrict certain processing activities

To exercise these rights, please contact us using the information below.


Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will take effect upon posting the revised version on this Website. Please review it periodically.


Contact Us

If you have questions about this Privacy Policy or how we handle your information, please contact:

Email: info@callyellowsub.ca
Phone: (250) 619-8888

Please do not send sensitive or confidential information by email, as email communication may not be fully secure.

©2025 Yellow Submarine Plumbing & Rooter. All Rights Reserved.

PRIVACY POLICY.