Privacy Policy

Last Updated: June 1st, 2023

Thank you for visiting the website of Yellow Submarine Plumbing & Rooter Ltd. We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, and disclose your personal information when you visit our website https://callyellowsub.ca/ (“Website”). By accessing or using our Website, you agree to the terms and conditions of this Privacy Policy.

Information We Collect

1.1 Personal Information
We may collect certain personal information from you when you voluntarily provide it to us through our Website. The types of personal information we collect may include:

Your name
Contact information (such as email address, phone number, and mailing address)
Demographic information (such as postal code, city, and province)
Payment information (such as credit card details)
Any other information you choose to provide to us through forms or other means on our Website.

1.2 Automatically Collected Information
When you visit our Website, certain information may be automatically collected about your device and usage of our Website. This may include:

IP address
Device type
Browser type
Operating system
Referring URLs
Pages visited
Date and time of access

We use cookies and similar tracking technologies to collect this information. You have the option to disable cookies through your web browser settings, but please note that certain features of our Website may not function properly if cookies are disabled.

Use of Information

We may use the information we collect from you for the following purposes:

To respond to your inquiries and provide you with requested services.
To personalize your experience on our Website and improve its functionality.
To process payments for services rendered.
To communicate with you regarding updates, offers, and promotions, if you have provided your consent to receive such communications.
To analyze and monitor trends, usage, and activities on our Website.
To comply with legal obligations and protect our rights and interests. 
Sharing of Information

We may share your personal information with third parties in the following circumstances:

Service Providers: We may engage third-party service providers to assist us in operating our Website, performing services on our behalf, or analyzing data. These service providers have access to your personal information only to the extent necessary to perform their functions and are obligated to maintain its confidentiality.
Legal Requirements: We may disclose your personal information if required to do so by law or in response to a valid request from a governmental authority.
Business Transfers: In the event of a merger, acquisition, or sale of our company or assets, your personal information may be transferred to the acquiring entity.

We will not sell, rent, or otherwise disclose your personal information to third parties for their marketing purposes without your explicit consent.

Data Retention

We will retain your personal information for as long as necessary to fulfil the purposes for which it was collected, comply with legal obligations, resolve disputes, and enforce our agreements.

Data Security

We employ industry-standard security measures to protect the personal information collected through our Website. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

Third-Party Links

Our Website may contain links to third-party websites. This Privacy Policy does not apply to such websites, and we are not responsible for the privacy practices or content of those sites. We encourage you to review the privacy policies of any third-party websites you visit.

Your Rights

You have certain rights regarding your personal information under applicable privacy laws. These rights may include the right to access, update, or delete your personal information, as well as the right to object to or restrict certain data processing activities. To exercise these rights, please contact us using the information provided in the “Contact Us” section below.

Changes to this Privacy Policy

We reserve the right to modify or update this Privacy Policy at any time. Any changes will be effective upon posting the revised Privacy Policy on our Website. We encourage you to review this Privacy Policy periodically for any updates.

If you have any questions or concerns regarding this Privacy Policy or our data practices, please contact us at:
Email to [email protected]
Or call us anytime at (778) 601-8442.

Please note that email communications are not always secure. Therefore, please do not include sensitive or confidential information in your email correspondence with us.

By using our Website, you acknowledge that you have read and understood this Privacy Policy and agree to the collection, use, and disclosure of your personal information as described herein.